Terms of Service

1. Eligibility & Account Security

To use Tadex, you must be at least 18 years of age and possess the legal capacity to enter into a binding agreement. When registering an account, you agree to:

• Provide accurate, current, and complete registration information.
• Maintain the security of your password and authentication credentials.
• Promptly notify us of any unauthorized use or security breach of your account.
• Connect only third-party exchange accounts that you lawfully own and control.

2. Nature of Service & Non-Custodial Architecture

Tadex provides workflow software tools that automate the dispatch of trading orders to supported cryptocurrency exchanges (such as Bybit) based on signal feeds configured by users or published by independent Signal Providers.

• Strictly Non-Custodial: Tadex is not a custodian, exchange, broker-dealer, bank, or money transmitter. We never take possession, custody, or control of your cryptocurrency or fiat assets. All deposited trading capital remains at all times in your external exchange account.
• Trade-Only API Keys Required: Users connect to the Platform using exchange API keys restricted strictly to trade execution permissions (Read-Write: Orders & Positions).You must never enable withdrawal permissions. Tadex automatically verifies key permissions and will reject or revoke any API key with withdrawal capabilities.

3. Provider Marketplace & Independent Relationship

The Platform includes a two-sided marketplace where independent traders ("Signal Providers") may publish trading strategies and signals for subscription by other users ("Subscribers").

• Tadex is Not a Financial Advisor: Tadex is a software technology provider and does not provide investment advice, financial recommendations, portfolio management, or trading counsel. Nothing on the Platform constitutes an offer or solicitation to buy or sell any digital asset.
• Signal Providers are Independent Third Parties: Signal Providers are independent contractors and are not employees, agents, or partners of Voreza Technologies. Tadex does not direct, control, or guarantee the accuracy, profitability, or risk management of any signal provider.
• No Performance Guarantees: Past performance, win rates, and historical return metrics displayed in provider profiles are historical representations and do not guarantee future results. You are solely responsible for evaluating the risks of any strategy you choose to automate.

4. Cryptocurrency & Execution Risk Disclosures

Cryptocurrency trading involves substantial risk of financial loss and is not suitable for every individual. By using Tadex, you explicitly acknowledge and accept the following operational risks:

• Market Volatility & Liquidation: Digital asset markets are subject to extreme price fluctuations. Leveraged trading carries high risk, including the rapid liquidation of your entire exchange balance.
• Latency, Slippage & Execution Gaps: Automated order routing is subject to internet transmission delays, order book liquidity constraints, and price slippage between the moment a signal is triggered and when your exchange fills the order.
• Third-Party System Dependencies: Platform functionality depends on external third-party infrastructure, including exchange API availability (Bybit), payment gateways (Flutterwave, Paystack), and cloud providers. Tadex is not liable for losses caused by exchange API rate-limiting, system outages, maintenance windows, or unexpected exchange rule changes.

5. Subscription Billing, Fees & Refund Policy

• Subscription Fees: Signal provider plans and platform automation features are billed on a periodic subscription basis (monthly), payable in supported fiat currencies (NGN) or stablecoins (USDT) via integrated payment gateways.
• Platform Automation Fee: Tadex retains a transparent platform automation and service fee on transactions, which is clearly disclosed in the itemized checkout quote prior to payment confirmation.
• Cancellation at Period End: You may cancel an active subscription at any time via your billing dashboard (/dashboard/billing). Upon cancellation, your subscription will remain active until the end of the currently paid billing period, after which automated execution for that provider will cease.
• Strict Non-Refundable Policy: Because access to automated signal routing and digital software capabilities is provisioned immediately upon successful transaction confirmation, all subscription payments are strictly non-refundable, except where explicitly mandated by applicable statutory consumer protection law.

6. Account Suspension & Termination Grounds

Tadex reserves the right to immediately suspend, restrict, or permanently terminate your account and API access, without prior notice or liability, in the event of:

• Submission of exchange API keys with withdrawal permissions enabled.
• Fraudulent, fabricated, or intentionally deceptive signal track record claims by a Signal Provider.
• Initiation of fraudulent payment chargebacks or payment disputes without prior good-faith support engagement.
• Abusive API usage, automated scraping, denial-of-service attempts, or reverse engineering of platform software.
• Compliance with court orders, regulatory directives, or lawful requests from financial authorities in Nigeria, Kenya, or Ghana.

7. Disclaimer of Warranties & Limitation of Liability

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VOREZA TECHNOLOGIES, ITS DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF TRADING CAPITAL, PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE PLATFORM OR ANY SIGNAL ACCESSED THROUGH THE PLATFORM.

8. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any dispute arising out of or relating to these Terms shall first be submitted to good-faith amicable negotiation. If unresolved within thirty (30) days, the dispute shall be resolved through binding arbitration in Lagos State, Nigeria.

9. Contact & Operating Address

Voreza Technologies
Lagos, Nigeria
Email: [email protected]