Your Security is Our Priority

We believe in complete transparency about how we protect your funds and data. Here's everything you need to know.

How We Keep Your Data Safe

Four fundamental principles that protect your automation account

We Never Hold Your Assets

Your data and assets stay in your external accounts at all times. We only route payloads - we never have access to withdraw or transfer any assets.

  • Your funds remain in your control
  • No custody or withdrawal permissions
  • Only dispatch/routing capabilities

Restricted-Scope API Keys

We use target destination API keys with restricted permissions - routing/posting only, no administrative access. Even if compromised, your assets cannot be moved.

  • Read and dispatch permissions only
  • Withdrawal permissions disabled
  • You control API key restrictions

AES-256 Encryption

Your data is encrypted in transit and at rest using modern industry standards. API keys are stored securely and never exposed.

  • 256-bit AES encryption at rest
  • TLS 1.3 for data in transit
  • Encrypted database backups

Full Transparency

You have complete visibility into every event, routing rule, and action. Real-time notifications and detailed logs keep you informed 24/7.

  • Real-time routing notifications
  • Complete audit logs
  • Uptime and delivery logs dashboard

How It Works: Security in Action

A step-by-step look at how we keep your funds secure

1

You Create Restricted-Scope API Keys

On your target platform, create API keys with only 'read' and 'write' permissions. Never enable administrative/transfer permissions.

2

We Securely Store Your Keys

Your API keys are encrypted with AES-256 and stored in secure, isolated databases. We use industry-standard security practices.

3

Automated Routing Begins

Our system monitors event feeds and routes payloads on your behalf - but only routes. Your assets stay safely in your target account.

4

You Stay In Control

Pause routing anytime, revoke API keys instantly, or adjust validation settings. You're always in control.

Our Security Practices

Industry-leading standards across every aspect of our platform

Infrastructure Security

  • AWS/Cloud infrastructure with 99.9% uptime
  • DDoS protection and rate limiting
  • Regular security audits and penetration testing
  • Automated backup and disaster recovery

Data Protection

  • NDPR and data privacy compliance
  • No selling or sharing of user data
  • Encrypted database with access logs
  • Regular data security assessments

Access Control

  • IP whitelisting options available
  • Role-based access control
  • Session management and timeout

Monitoring & Response

  • 24/7 system monitoring and alerts
  • Instant notification of security events
  • Dedicated security incident response team

Building Trust Through Transparency

We believe in honest, clear communication about our platform

Open Communication

We're transparent about how our system works, what we can and cannot do, and how we protect your interests.

Clear Terms of Service

No hidden clauses or legal jargon. Our terms are written in plain English so you know exactly what you're agreeing to.

Honest About Limits

Data delivery depends on external uptime. We are upfront about third-party API limits and enforce strict timeout rules.

Battle-Tested Technology

Our infrastructure is built on proven, enterprise-grade technologies used by leading institutions.

Common Security Questions

What happens if Tadex gets compromised?+

Even in the worst-case scenario, your assets are safe. We only store restricted API keys with no transfer or withdrawal permissions. Attackers cannot move your assets off your account.

Can you access my destination account directly?+

No. We never have your destination login credentials. We only use API keys you create with restricted permissions. You maintain full control and can revoke our access at any time by deleting the API key in your account settings.

How do I know my API keys are safe?+

Your API keys are encrypted with AES-256 (military-grade encryption) and stored in secure, isolated databases. We never display your full API keys after initial setup, and all access is logged and monitored for suspicious activity.

What if I want to stop using Tadex?+

You can stop at any time with no penalties. Simply pause routing in your dashboard or revoke the API key. Your data can be deleted upon request, and there are no cancellation fees.

Do you share my data with third parties?+

Never. Your routing data, email, and personal information are never sold, shared, or used for any purpose other than providing our service to you. We're NDPR compliant and take data privacy seriously.

Automate with Confidence

Your security and trust are the foundation of everything we build. Start automating with peace of mind.